InfoCentre

Could a charter of rights for the user of web applications lead to the design of user-centred interfaces, better user experience and avoid causing frustration, irritation and consequently lost business?

Requirements gathering is all about aiming at the right target. It doesn't matter how accurate you are, if you aim at the wrong target, you miss.

Accessible does not always mean usable. Here are a few pointers on how to make accessible sites that are truly usable.

It is perfectly possible to diligently apply alt text to every image on a site and create a result that is completely useless . Unless the alt text effectively conveys the information the image displays, it will be ineffective.

In the course of our work for the National Disability Authority over the last year we've talked to a wide variety groups and individuals who have an interest in accessibility and as a result of their input, our approach has shifted a little. Here's what we found out.