Frontend.com wins Fast Company Innovation Award

Author: Frank Long
Published: 10 September 2018

Moot Policy Dashboard viewed on an iPad.

Frontend.com have been honoured as a winner by Fast Company in its annual Innovation by Design Awards for 2018 in the User Experience category.

Innovation by Design is the only competition to honour creative work at the intersection of design, business, and innovation.

The awards, which can be found in the October 2018 issue of Fast Company magazine, recognize people, teams, and companies solving problems through design. Fast Company is honouring an influential and diverse group of 398 leaders in fashion, architecture, graphic design and data visualization, social good, user experience, and more.

We are immensely proud to receive this award recognizing the vision and quality of our design work. To put it in context, this year there were 2,800 competing projects from around the world – so it’s a fantastic achievement for us, and for Irish Design generally.

Frank Long, Director, Frontend.com

Our award was for ‘Moot – Redefining Democracy’ a conceptual vision of how technology could be used to create more effective communication between citizens and elected representatives – rebuilding trust and creating more effective government. The solution explores multi-modal communication channels, combined with natural language processing and AI to interpret, refine, and manage millions of individual citizen-initiated queries – making it easier for government to respond, inform and react.

Moot was the culmination of a global research and design initiative incorporating input from academia and industry, as well as political and civic thought leaders. Contributors included EU Policy Lab, American Centre of Civic Design, Public Policy Lab (US), Storyful, Publivate among others. In 2017 Frontend published ‘Rules of Engagement: Design Principles for Civic Dialogue in a Post-Truth Era’ a white paper outlining the design principles for effective communication between citizens and government.

The future of design is about more than coddling users. It’s about giving them power over their technology.

Stephanie Mehta, Editor-in-Chief, Fast Company

Winners, finalists, and honourable mentions are featured online and in the October issue of Fast Company magazine, on newsstands September 18th. Winners will also be recognized at Fast Company’s Innovation Festival at a special celebration in New York on 23 October 2018.

Fast Company masthead


About the Innovation by Design Awards
Fast Company editors and writers spend a year researching and reviewing applicants for the awards. This year, winners and honorees were selected in the following categories: Apps and Games; Experimental; Fashion and Beauty; General Excellence; Graphic Design and Data Visualization; Health; Products; Retail Environments; Social Good; Spaces, Places, and Cities; Students; Timeless Design; User Experience; Web Design; and Workplace. Fast Company is also recognizing Google as the title’s first-ever Design Company of the Year.


View the complete list of winners and finalists at Fast Company Innovation by Design 2018.


Read more on the context and outcomes of this project in the Frontend.com Moot case study.

Woman having conversation with Moot Chatbot about government initiatives.