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UX Design

Complete user-centred design process delivering iterative cycles of user research, interaction design, rapid prototyping, and user testing.

User experience shapes how people interact with new technology and services. It has become a key differentiator in the market and a major influence on customer acquisition and retention.

Understanding user goals and user behaviours are central to the UX Design process, but the process must also align with the business strategy. We spend a lot of time with our clients to understand the important business drivers and commercial challenges they face. A thorough understanding of customer requirements is essential in defining the user experience. Our insights team can deliver user research on a local or global scale, ensuring the voice of the customer is part of the overall UX Design dialogue.

Interaction design transforms user needs into user interfaces. Our interaction team collaborate closely with the business analysis and user research teams to streamline task flows and simplify user interfaces to provide intuitive UX Design solutions. Rapid prototyping and user testing are a key part of our process, allowing us to identify and address usability issues early. The outputs of our UX Design process are specified to meet individual client needs. We provide visual design assets and digital style guides, all standards-compliant (WCAG, WAI) client-side user interface code, as well as additional support materials.

Stages of UX design process, from sketch to wireframe and to visual design.

Stages of our UX design process; from initial sketch to detailed wireframe and refined visual design.

Do you have a project in mind?

Our UX Design team is based in our studio in Dublin, Ireland and work with clients all over the world. Our multi-disciplinary team includes business analysis, cognitive psychology, usability, human factors, interaction design and user interface design and development skills. We have two decades of experience in delivering e-commerce, enterprise software, healthcare, fintech, consumer apps, and business process improvement.

Get in touch today to see how we can help with your upcoming UX project.

Contact our UX Design Team

Gov.ie home page displayed in a web browser on a smart phone.

Unifying all Government Services for Irish Citizens

User-centred design based on rational analysis simplifies complexity for the public and powers digital transformation for government.

Optimizing Medical Device UX for Roche

Using an experience design-led strategy to grow market share in the medical device sector.
Hand holding iPhone with MyMilkman.ie app on screen

Revitalizing Product Delivery for Glanbia

Great UX does not have to change the lives of the masses. Making a big difference to a small group of people is where it starts.