Thinking

Since 1998, Frontend.com have been thinking and writing about best practice in design for digital and physical products. Here is a selection of our recent thinking.
Illustration of Agile User Research

Effective User Feedback in Agile Processes

Thinking | Software
Robust user research methods do not have to be at odds with the rapid pace of Agile processes. They deliver user-centred solutions that ensure greater success.
Hero illustration of characters repairing a mobile phone

UX in the manufacturing process

Thinking | Software
User experience is more important in production lines as data and user interfaces become fundamental elements in modern manufacturing processes.
A Frontend.com moderator places sticky notes at a medical innovation workshop.

Facilitating User-centred Innovation for Healthcare

Thinking | Healthcare
Delivering user-centred innovation to create solutions that reflect the needs of the broader healthcare ecosystem.

Improving Employee Experiences

Thinking | Software
How human-centred and research-driven design methods can contribute to employee wellness and employee retention initiatives.

Two Design Patterns for Better Conversion Rates

Thinking | Consumer
Exit through the shopping cart – using persuaders and affordances to tell your customers why they should buy.
Stylised graphic of medical adherence chart

Technology, Non-Adherence and the Digital Healthcare Revolution

Thinking | Healthcare
Counteracting intentional non-adherence to medication by creating behaviour change in patients.
Stylised illustration of citizens talking

Design Principles for Citizen-Initiated Dialogue

thinking | consumer
A research and design-led approach to rebuilding trust in public institutions through direct dialogue.
Graphic illustration of persona sketches

Real or Imaginary: The Effectiveness of Using Personas In Product Design

Thinking | Consumer
Peer-reviewed research paper on the effectiveness of using Personas in product design.
Stylised illustration of elements from interface design for clinical devices.

10 Tips for Designing Clinical Device Interfaces

Thinking | Healthcare
Tangible steps you can take to get your medical device interface past regulations.
Graphic illustration of a doctor, nurse, patient and call centre operator connected by human factors.

Human Factors for Medical Devices

Thinking | Healthcare
Beyond the Primary Task – leveraging user pain-points in medical products and services.
Graphic illustration of man and woman wearing connected devices.

Design Principles For Wearable Devices

Thinking | Connected Devices
Designing for wearable devices offers novel and exciting challenges.
Graphic illustration of a man wearing a Blood Glucose Monitor.

Continuous Glucose Monitoring and Me

Thinking | Healthcare
The personal user experience of wearing a Continuous Glucose Monitor device.
Graphic illustration representing interconnected banking services.

Service Design In The Banking Sector

Thinking | Finance
Opportunities In customer-centric services for Ireland’s banking sector.
Graphic illustration, in a Soviet Poster art style, showing revolutionary arms raised, all wearing fitness trackers.

The UX Revolution in Healthcare

Thinking | Healthcare
Changes in healthcare make the patient’s experience the true priority.
Graphic illustration of a recursive project process methodology.

Making User-Centred Design Agile

Thinking | Software
Novel ideas for aligning User-Centered Design and Agile mindsets.
Graphic illustration of a diverse range of attendees of a focus group

Advantages and Limitations of Focus Groups

Thinking | Research
Gather user requirements from focus groups early in your design process.
Graphic illustration of an online form.

Creating Better Online Forms

Thinking | Design Practice
Considered form design ensures that your users complete tasks successfully.
Graphic illustration of wallet representing reduced costs.

5 Ways To Reduce Costs With User-Centred Design

Thinking | Design Practice
Successful projects deliver cost-reductions and business efficiencies.
Graphic illustration visualising the Out-Of-Box experience.

Out Of Box Experience: Getting It Right First Time

Thinking | Consumer
Your user’s first interaction with your product needs thoughtful design.