Moot: a New Model of Citizen Engagement
Case Study | Consumer
A novel platform concept to improve communication between citizens and public representatives.At Frontend.com we have always believed in our responsibility to use UX design for more than just commercial activities. We believe that the methods of user-centred design and the unique skills of our UX experts can bring benefits to a far broader range of activities.
So, in addition to our commercial work, we also dedicate time to design products and services with international non-profit organisations who are striving to make the world a better place.
Designing with not-for-profit clients is distinctly different from designing for commercial enterprises. Non-profits are not selling services or products. They are advocating for a cause and a related set of values. Our approach in working with such organisations is to collaborate with expertise from academia and civil society to ensure that any innovations and solutions that we create are aligned with the goals of the relevant organisations and effectively address the unique challenges of each problem space.
In recent years we have completed significant non-profit projects concerned with the challenges of improving communication between citizens and their public representatives, the international migrant crisis, and next-level neurological therapies based on brain-computer interfaces.
Designfix
DesignFix is our not-for-profit programme which brings together expert think-tanks, design colleges, and designers at Frontend.com to develop human-centred design solutions to some of the greatest societal challenges facing the world. The outputs of our DesignFix projects have influenced international organisations and governments around the world on issues of importance. In addition to design bootcamps for college students, DesignFix activities have also included live events at the Dublin Science Gallery and the publication of research-led white papers on topics such as Design Principles for Civic Dialogue.
Event host with speakers Eamonn Kennedy, Chelsea Mauldin, and Henry Poskitt at the 2017 DesignFix Symposium in Dublin, Ireland.
Participants of the 2016 Frontend.com Design Bootcamp presenting creative work in a group meeting
Awards And Recognition
Our not-for-profit work has consistently received international recognition. Our work on the Future Vision of Migrant Healthcare with IOM, the United Nations’ migration body, earned three IxDA Interaction Design Awards in New York in 2017. It was subsequently awarded the Grand Prize at the 2017 UX Awards in Palo Alto. Our global research and design initiative ‘Moot: Redefining Democracy through Technology’ has won awards from Fast Company, the IxDA, and the German Design Awards.
Frontend.com Not-for-Profit
Our multi-disciplinary design team is based in our studio in Dublin, Ireland. Unlike most design consultancies, our research is conducted by professional researchers while our design team have two decades of experience in complex systems, usability, psychology, branding, data visualisation, computer science, and business process improvement. We engage with all stakeholders, understanding their environments and creating solutions that work at every touchpoint. Contact us to collaborate on your upcoming Not-for-Profit project.
The Future Vision of Migrant Healthcare
Case Study | Not-for-Profit
A human-centred design initiative to address the global migration crisis.